Updated 18 October 2026
Orders, shipping and consumer rights
The seller of NOMAE-branded products is Eamon Thomas, trading under the registered business name NOMAE FIT in Brisbane, Australia, ABN 46 229 118 548. Contact: [email protected]. Prices are in Australian dollars. We are not registered for GST, so no GST is included or charged.
Orders
The NOMAE tracker is ordered ahead of dispatch. Orders open Wednesday 28 October at 7 pm Brisbane time. You pay when you order, and we email your order number and receipt straight away. Trackers are dispatched in the order they were bought.
Dispatch: The first 4 trackers are ready and ship within 2 business days of your order. After that, each one is made to order and ships 8 to 12 days after you order. Your checkout shows the estimate for your order. The tracker is still being tested on real gym machines and is finishing its Australian compliance work before it ships. If the estimate changes, we'll email you the new date and the reason. You can cancel for a full refund any time before your tracker ships, whatever the reason.
We limit orders to 3 trackers each. If we ever can't supply your order, we'll refund it in full.
Price and the early bird
The tracker is A$249. Orders placed before the end of 4 November (Brisbane time) pay the early-bird price of A$199. You pay the price shown at checkout when you order; prices are not adjusted afterwards. The app is free to download and use; Coach is an optional subscription.
Shipping
We ship to Australian addresses only, with free tracked shipping. When your tracker ships we email you the tracking number, and it also appears in your account.
Cancelling
Before it ships, cancel from your account or by emailing us your order number. We refund the full amount to your original payment method. Refunds are complete when Stripe confirms them; your bank may take a few days to show it.
After delivery
We do not offer change-of-mind returns after delivery. This does not affect your Australian Consumer Law rights if your tracker does not meet the consumer guarantees.
If something is wrong
Email us with your order number and a description of the problem. We will assess it and provide any repair, replacement or refund required by Australian Consumer Law, including reimbursement of reasonable return postage where required.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Consumer guarantees are not limited to a fixed period. See ACCC consumer rights information.
About the product
The tracker measures how a machine's weight stack moves; you enter the weight in the app. It is made for selectorised machines with a steel weight stack: see which machines. Rep counts are estimates and can be corrected in the app. Product images are renders of the design, not photographs.
Privacy and law
See our privacy policy. Queensland and Australian law apply, subject to mandatory protections that apply to you. Nothing here limits your rights under the Australian Consumer Law.