NOMAE / Support

Support

Email [email protected] and include your order number if you have one. We usually reply within two business days.

Orders

Order changes, cancellations, refunds and delivery questions: see shipping, pre-orders and refunds or email us.

Getting started

Charge NOMAE with the USB-C cable, install the NOMAE iPhone app, turn on Bluetooth and follow the pairing steps in the app. Attach NOMAE only to a moving steel part of the machine, clear of pinch points, cables and pulleys.

Safety

Check the tracker is firmly attached before each set. Stop using it if it moves, gets hot, swells or is damaged. Do not charge a damaged unit. Keep it away from children. Magnets can affect pacemakers and other medical implants, cards and some electronics.

The app

App questions, bugs and data deletion requests: email us from the address you use in the app. See the privacy policy.