NOMAE / 8 September 2026
Privacy policy
This policy covers the NOMAE public development website at nomae.com.au. NOMAE is based in Brisbane, Australia. Contact us at [email protected] for privacy questions or requests.
Information handled by this website
The website displays development information and offers an optional email-updates signup. It also offers pre-orders. It does not offer customer accounts or workout-data uploads, and it does not ask you to provide health information.
The website is hosted by Cloudflare. When you visit, Cloudflare processes technical information such as your IP address, requested URLs, browser information and request times to deliver the website, protect it and diagnose problems.
Email updates
If you choose to sign up for NOMAE email updates, we collect the email address you provide and information needed to manage your subscription. We use it to send development, testing, availability and launch updates about NOMAE. You can unsubscribe using the link in any marketing email.
Email subscriptions are provided using EmailOctopus, operated by Three Hearts Digital Ltd. EmailOctopus processes subscriber information and technical information needed to operate the signup form and deliver emails. Depending on campaign settings, it may also process delivery, open and link-click activity so we can understand whether emails are reaching subscribers and are useful. See EmailOctopus’s privacy policy.
Signing up for email updates does not create an order, reservation or guarantee product availability. We do not sell subscriber information or use the NOMAE mailing list for unrelated third-party advertising.
If you pre-order
Payments are handled on a checkout page hosted by Stripe. Card details go directly to Stripe and are never seen or stored by us. Stripe gives us your name, email address, shipping address, phone number if you provide it, and order details. We use these to fulfil and ship your order, to contact you about it and to handle refunds. We give your name, address and contact details to Australia Post to deliver the order. See Stripe’s privacy policy. We keep order records as long as tax and consumer law require.
If you contact us
If you email us, we receive your email address, message and any information you choose to include. We use this to respond and manage the enquiry. Please do not send payment card details, passwords or sensitive health information. Our public inbox uses Google Gmail; Google processes messages as the email service provider. See Google’s privacy policy.
Emailing an enquiry does not subscribe you to marketing. Email updates require the separate signup described above.
Cookies, storage and external links
The main NOMAE site does not use advertising pixels or visitor analytics scripts. The embedded EmailOctopus signup may use technical storage or anti-abuse measures required to operate and protect the form. Fonts and product images are otherwise served with the website. There is no embedded social feed. Links to social networks and other external sites take you to services governed by their own privacy policies.
Access, sharing and overseas processing
Information is handled by people managing NOMAE and the hosting, payment, delivery, email and mailing-list providers needed to operate these services. We do not sell enquiry or subscriber information or use it for targeted third-party advertising. We may disclose information where required by law.
Cloudflare, Stripe, Google and service providers used to host or deliver email may operate internationally. EmailOctopus states that contact-list data is stored on AWS servers in Ireland and may be processed by its service providers in other locations. This means information may be processed outside Australia.
Security and retention
We limit access to enquiries and subscriber information to those who need it to operate NOMAE communications. No internet transmission or storage is completely secure. Enquiries are kept while needed to resolve the matter and meet applicable record-keeping obligations. Mailing-list information is kept while you remain subscribed or while it is reasonably needed to maintain suppression/unsubscribe records and comply with legal or service requirements. Service providers may retain technical logs and backups under their own schedules.
Your choices and complaints
You can browse without joining the mailing list. You can unsubscribe from marketing emails at any time using the unsubscribe link in an email. You can also email [email protected] to request access to, correction of, or deletion of information you have provided, or to make a privacy complaint. We may need to verify your identity and may need to retain records required by law. We aim to respond within 30 days. If unresolved, you can contact the Office of the Australian Information Commissioner, which can explain whether the matter is within its jurisdiction.
Future app and website changes
This policy does not describe the unreleased NOMAE app. App data practices will be documented before release. We will update this policy as the website adds material collection features such as checkout, customer accounts or additional analytics, and display the revised date here.